Flexible pricing packages
Q: What is the difference between a “Maintenance” Package and “Maintenance and Hosting” Package?
A: Maintenance packages are for maintaining updates and troubleshooting your WordPress website. Click here to read more about hosting.
What you can expect from our services:
Backups kept offsite for 40 days. You may choose to keep a longer history of backups. People can be malicious and computers can be wonky. Any website can inexplicably crash or be infected by a virus. Backups are essential for preventing a catastrophic loss of your website.
For the life of your contract, you will have access to the Divi theme (or Divi builder plugin), Divi Hello Bars, Divi Overlay popups, Monarch Social Share Plugin, and Bloom Lead (email) collection, and more! Initial setup included.
You have a trusted tech guru who already knows your website! Need something changed? Formatting issues? No need to pay for the extra time for someone to learn the ins and outs of your site – I already know it!
Can I host with you but not have the maintenance plan?
What do I need to know if you are doing maintenance of my website but not hosting?
How often do you run updates?
Support Time Availability
What is NOT included in the website maintenance and hosting plan and must be purchased separately?
- Creation and formatting of images for your site.
- Creation and formatting of pages for your site.
- Creation and formatting of posts for your site.
- Changing design elements of your site including menus, links, sidebars, fonts, etc.
- Setting up and formatting email collection forms.
- Setting up and maintaining your email list.
- Setting up an e-commerce platform.
- Loading or formatting of e-commerce products.
- Interpretation of Google Analytics or Google Page Speed Insights
- SEO Optimization (recommendations can be made but work requires additional fee).
For the plans that include monthly site edit time, does the time rollover?
1. Joe signs up August 1 for a plan that includes 30 minutes of design time/month. Credits are in effect starting August 1. He doesn’t need design work done until November 10. At this point he has 90 minutes of design time available. (30 from September, 30 from October, and 30 from November). His August credits expired October 31. Joe uses 60 minutes in November. The oldest credits will be used first. Joe how now used his 30 from September and his 30 from October. His 30 from November will roll over.
2. Sammi signs up August 15 for a plan that includes 30 minutes of design time/month. Credits are in effect starting August 15 at a prorated 15 minutes for August. Sammi needs 40 minutes of design time in September. Her 15 minutes from August are used and 25 minutes from September are used. 5 minutes will roll over.
What is the cost for additional work beyond the scope of the maintenance plan?
What is your return and refund policy?
What happens if I do not want to continue the maintenance plan?
Can I pay monthly instead of yearly?
Does this include any premium plugins?
- Divi Theme or Divi Builder – a WYSIWYG (What you see is what you get) builder for easy building of fancy websites.
- Divi Booster – more customization for your divi website.
- Monarch social share – social share buttons for your website and posts.
- Bloom forms – create beautiful forms for collecting leads – integrates with most email marketing services.
- Divi Overlays – create lightbox mini-window popups for anything! Click on an image and have contact forms popup. Popup pricing. The sky is the limit.
- Divi Bars – create a hello bar at the top of bottom of a website.
- WP Rocket – premium caching plugin.
Do you do full WordPress Website creations?
Yes but I do them on a case by case basis. Most websites I have completed in the past were between $500-$1000 and included transfer of blog posts, set up of static front page, contact page, blogroll page, disclosure and terms page, and migration of blog posts. Contact me for more information.
Can you go into the details of hosting?
A website is simply a series of files that a browser computes as an interactive site. A “host” is the computer that your website files live on. When someone visits your site, your domain name (www.site.com) says “go to this host and get those files!”
Obviously you don’t want your computer to be a host – can you imagine if your site went down every time your battery died? Instead, we hire super computing companies to host our files. This helps with speed of delivery and uptime (the amount of time your website is accessible to the world).
Popular hosing companies you may have heard of include: GoDaddy, BlueHost, BigScoots, WPEngine, Siteground, and Flywheel (to name a few). You can absolutely choose one of these companies to go to on your own (though please let me give you my recommendations for which to choose!).
Why buy reseller hosting?
What I am I selling is called “reseller hosting.” I don’t physically host your website at my house. Instead, I buy a huge block of server space from a hosting company, and resell it to my clients in smaller pieces.
What do you get from this instead of buying on your own? In most cases, I can offer a more premium product (faster, larger RAM and hard drive) at a smaller cost to you.
What do I get from doing this? I’m a TpT seller just like you. But my hobby is web design and coding! This stuff is FUN to me. So I get paid to do my hobby and it helps offset the costs I incur for my own TpT business websites.
You may have noticed the fine print on the pricing tables that say: This hosting plans are for websites with up to 10,000 views a month and under 3GB in size. See FAQ for more information. Contact me if your site has more traffic or is much larger in size.
Most TpT Seller Websites get traffic in the under 10,000/month category. If you get more THAT IS AWESOME!!!! But that means that you need a slightly bigger plan to accommodate your traffic. I can help you with that, it just won’t be under my standard Silver plans. Just reach out to me and I can help!
Other thing to note is I do not offer domain based email. ([email protected]). In general you shouldn’t let your host also host your email. When your site is down, your email is down. I learned this the hard way. Instead, pay $5/month for GSuite and have peace of mind forever. I can help you set it up.