WordPress
Maintenance
Packages
WordPress
Maintenance
Packages
WordPress Maintenance for Your Peace of Mind
Everyone needs one less thing in their life to worry about. Let me take care of your site and you can spend your team creating!
All plans include the features listed on this page. Maintenance plans are $525/year (monthly and bi-annual payments available).
Backups kept offsite for 30 days. You may choose to keep a longer history of backups. People can be malicious and computers can be wonky. Any website can inexplicably crash or be infected by a virus. Backups are essential for preventing a catastrophic loss of your website.
As part of onboarding, basic cleanup and installation of plugins including optimizing settings and replacement recommendations for abandoned plugins. Note: future 3rd party plugin adjustments is a separate task.
We will set up these services so you can monitor your page speed and visitors through Google. Even if you aren’t ready to use the data, the data will be there for when you are!
I will create a disclosure page for your website. Note: I am not a lawyer and cannot guarantee the legality of the policy. Please have your own lawyer read over the information.
For the life of your contract, you will have access to various page builders and premium plugins, currently including Elementor, Divi, and WpRocket Cache.
We will monitor your site and scan it daily for known hacks and vulnerabilities. In addition, we will implement security measures to help prevent brute force attacks and spam comments.
WordPress runs on a database, and in order for your site to be as fast as possible, the database requires regular maintenance. As part of onboarding, we optimize your database on a regular basis to help ensure optimal performance and reduce the occurrence of crashes. Note: future adjustments are a separate task.
We will install a simple popup that visitors will click to acknowledge the use of cookies. Note: I am not a lawyer and cannot guarantee the legality of the policy. Please have your own lawyer read over the information.
We are notified if your website goes offline with our WordPress uptime monitoring. We’ll look into why and touch base with you with the next steps in getting your site back online ASAP.
Managed theme and plugin updates to keep your website running smoothly and securely. We take the time to read changelogs and test updates so you don't have to!
You get to add all the amazing content without the worry about the tech. If you are into DIY, we can teach you about your site. If you want to be 100% hands off, you have a team to hire that really knows your site.
An easy to read monthly report summarizing the updates and security risks we have dealt with each month on behalf of your site.
You will benefit from our decade-plus of WordPress and related website experience. We have many tutorials available for teaching you about WordPress and we are available for custom tutorials specific to your site. The great news is we already know your site and can get right to the core of the issue!
Large images are the #1 thing that can slow down a site and bloat your website size. I will perform an initial optimization on all past images and optimize additional images going forward using a premium image optimization plugin. You can also hire us to further optimize images at the server level at a discounted maintenance rate!
You have a trusted tech guru who already knows your website! Need something changed? Formatting issues? You have someone ready to hire that already knows the ins and outs of your site! No need to pay someone to get familiar with your site!
FAQ and Terms of Use
Hosting is a separate service best provided by those that specialize in hosting. I recommend Big Scoots (affiliate link – see full disclosure here).
Background Information
A website is simply a series of files that a browser computes as an interactive site. A “host” is the computer that your website files live on. When someone visits your site, your domain name (www.site.com) says “go to this host and get those files!”
Obviously you don’t want your computer to be a host – can you imagine if your site went down every time your battery died? Instead, we hire super computing companies to host our files. This helps with speed of delivery and uptime (the amount of time your website is accessible to the world).
Popular hosing companies you may have heard of include: GoDaddy, BlueHost, BigScoots, WPEngine, Siteground, and Flywheel (to name a few). You can absolutely choose one of these companies to go to on your own (though please let me give you my recommendations for which to choose!).
Why are there Limits?
Hosting plans often start for websites with up to 10,000 views a month and under 3GB in size. If you get more traffic or have a larger website, then we will choose a different plan to meet your needs.
Most TpT Seller Websites get traffic in the 5,000/month category. If you get more THAT IS AWESOME!!!! But that means that you need a slightly bigger plan to accommodate your traffic.
Another thing to note is do get email through your host! ([email protected]). When your site is down, your email is down. I learned this the hard way. Instead, pay $6/month for GSuite and have peace of mind forever. I can help you set it up if need be.
I check all sites at a minimum weekly (more often daily). If there is an important update to prevent security issues, we will address those right away. I often wait a week or two before implementing major WordPress or theme updates so that all the bugs get ironed out first.
Maintenance is covering your basic security, updates, and backups – three of the most important things you can do for your online business! (I’ve seen sites lost with no backups and sites hacked – it’s not pretty!)
Most requests from clients fall into one of three categories:
All Site Edits will be billed at your discounted hourly rate.
Consulting and Troubleshooting questions will be comped for the first 15 minutes each month and then billed at the discounted maintenance hourly rate.
Compare this to a lawn service you might have. The service comes twice a month and cuts your grass and clean up leaves. If you hire them to take out a bush or install new flowers, it will be billed. If you call them for a consult, they are going to answer your questions up to a point, but then you must pay for their expertise.
This plan is so we can continue to serve you as well as sustain the business going forward.
Every site is different with hosting, theme, and various plugins installed.
There is no way to predict how the 1000s of options available will interact. There is no way to predict how a plugin developer’s update will conflict with another plugin or theme.
Examples of troubleshooting questions I get include:
Many times an issue is a quick fix, but other times the issue is complex and involves 3rd party support. The maintenance package does not include fixing 3rd party problems.
Maintenance includes 15 minutes of troubleshooting and consulting a month. Edits and feature additions are not included.
Every site is different with hosting, theme, and various plugins installed.
When questions are asked, I am required to have knowledge or research options that will be compatible with your current website set up.
Examples of consulting questions I get include:
Many times the question is a quick answer, but other times the issue is complex and involves significant research.
Maintenance includes 15 minutes of troubleshooting and consulting a month. Edits and feature additions are not included.
Due to the nature of the virtual service, once initial setup has been completed (usually within 3 business days of purchase), there will be no refunds or pro-rated refunds of services offered.
You may email me to cancel the plan or cancel under your account. At the end of the billing period all licenses to pro plugins will be discontinued and your site will no longer be maintained or backed up.
Yes you can, but the cost will be 10% higher. This is to protect our time in setting up your website and keeping it maintained. Should you decide to leave hosting and/or maintenance services, understand there will be no prorated refunds of any kind.
The installation and setup is not free, but I have a developer license for the following plugins/themes which you may use under my license as long as you are doing maintenance with me. *Note: Not all plugins have a developers license and you may need to purchase a license per site.
In addition I currently have access to special pricing to premium licenses to help your site with social shares, pixel implementation, and various WooCommerce features.
You can read my general terms of use here.
You can read more about me here! I have two successful TpT stores – one for music education resources and one for clipart. I have formal education in both music education and technology.
Two TpT stores and a web developer business? No, of course not! Just like you are looking for help, I have help too. I have a curriculum director for my TpT store and an admin assistant for my businesses. I am actively looking to grow my team in all areas. I am realistic with clients about wait times and what is involved in all projects.
Someone in the teacherpreneur space who really understands a teacher-author’s technology needs!
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